Delivery & Shipping

Acceptance of Delivery and Shipping Policy

At Tops Clothing Ltd, we are committed to ensuring that your orders are delivered promptly and securely. Whether you're purchasing workwear or wholesale clothing, this policy outlines all the necessary details regarding shipping and delivery.

Delivery Partners

We work with trusted delivery services, including Royal Mail, EVRi, DPD, DHL, and other suitable options, selected based on parcel dimensions and weight. For larger orders, we may use specialized services such as lorries or mini vans.

Delivery/ Shipping Time

Orders booked for standard shipping/ delivery service are typically delivered within 2-5 working days.

Delivery times may be affected by festivals, events, or unavoidable delays.

You will receive tracking information to monitor your shipment status, if you have not received tracking info, please contact us through contact us and we will help you to track your parcel.

Delivery/ Shipping Methods

We offer multiple delivery options to suit your needs:

Standard Delivery

Next Day Delivery

Fast Delivery for customized urgent orders (You need to contact us for this service)

The delivery method you select at checkout will determine the cost and delivery time. In personalized, customized or wholesale orders, delivery service will be finalized on the day of delivery of goods.

Quick Quotes and Urgent Deliveries

For personalized, customized, or wholesale orders, we offer a quick quote and urgent delivery service.

Delivery costs for such orders will be finalized on the day of delivery based on the chosen delivery partner and the type of transport required, which could include a lorry, minivan, or standard courier.

Please contact our sales team for a quick quote or urgent delivery arrangements.

Shipping and Delivery Charges

Shipping charges depend on the delivery partner, method, and parcel size/weight.

Final shipping costs will be displayed on the checkout page.

For queries about delivery charges, feel free to contact our customer care team.

VAT on Delivery Costs

VAT is applicable on shipping charges and will be calculated and displayed at checkout.

Delivery Cost Variance

Free Shipping: Available on orders above a certain value. Check your cart or contact our sales team for more details.

UK Mainland: Standard delivery rates apply.

Other Regions: For Northern Ireland, Isle of Wight, Isle of Man, and remote areas, we charge a minimum rate of £9.99 based on weight.

For international shipping or special requests, please contact our customer care or sales team.

Additional Notes

We always select delivery partners and transport methods based on the type and urgency of the order.

Larger wholesale or customized orders may require non-standard transport, and charges will be calculated accordingly.

Need Assistance?

For any questions about shipping, delivery areas, costs, or urgent delivery quotes, feel free to contact us:

•             Sales Team: sales@topsclothingltd.com

•             Customer Care: support@topsclothingltd.com

Thank you for shopping with Tops Clothing Ltd. We’re committed to delivering your order safely, efficiently, and on time.