At Tops Clothing Ltd, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website or make purchases from us.
1. Information We Collect
We may collect the following types of personal information when you visit our website or interact with us:
Contact Information: Including your name, email address, postal address, and telephone number.
Payment Information: Such as your credit card details or other payment methods when making a purchase.
Account Information: If you create an account with us, we collect your username and password.
Transaction Data: Information about your purchases, including the products you buy, the date and time of the transaction, and payment details.
Communication Data: Records of your interactions with us, such as emails, chat logs, and customer service inquiries.
Website Usage Information: Data about your interactions with our website, including your IP address, browser type, pages viewed, and referral source.
2. How We Use Your Information
We use your personal information for the following purposes:
To process and fulfil your orders and requests.
To communicate with you regarding your orders, updates, and promotions.
To improve our website and services, including personalizing your experience.
To analyse website usage and track the performance of our marketing efforts.
To comply with legal obligations and protect our rights and interests.
3. Data Sharing and Disclosure
We may share your personal information with:
Service Providers: Third-party service providers who assist us in processing payments, delivering products, and providing customer support.
Legal and Regulatory Authorities: When required to comply with legal obligations or respond to lawful requests.
Business Transfers: In the event of a merger, sale, or acquisition of our business, your information may be transferred as part of the transaction.
4. Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, or alteration. However, no data transmission over the internet is entirely secure, and we cannot guarantee the security of your information.
5. Your Rights
You have the following rights regarding your personal data:
Right to Access: You can request a copy of the personal information we hold about you.
Right to Rectification: You can request corrections to any inaccuracies in your data.
Right to Erasure: You can request the deletion of your personal data.
Right to Object: You can object to the processing of your data for certain purposes.
Right to Data Portability: You can request the transfer of your data to another party.
Right to Withdraw Consent: If we rely on your consent for processing, you can withdraw it at any time.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and collect information about your preferences and interactions with our website. You can manage your cookie preferences through your browser settings.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We encourage you to review the policy periodically for updates.
8. Contact Us
If you have any questions, concerns, or requests related to your personal data or this Privacy Policy, please contact us at customer@topsclothing.com.
By using our website and services, you agree to the terms of this Privacy Policy.
